Last updated: 23 July 2026
Pharmacy Weight Loss Loughborough | GPhC Registration No. 9012511 | Last Updated: July 2026
These Terms of Service govern your use of Pharmacy Weight Loss Loughborough, a GPhC-registered online pharmacy operating in accordance with UK law. By using our services, you agree to these terms in full. Please read them carefully before proceeding.
Pharmacy Weight Loss Loughborough is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight management consultations and prescription services to eligible patients in Loughborough and surrounding areas in the United Kingdom. We operate in full compliance with the General Pharmaceutical Council standards and UK pharmacy legislation.
To use our services, you must:
We reserve the right to decline service to any individual who does not meet clinical eligibility criteria. Eligibility is assessed by our pharmacist or prescribing clinician on a case-by-case basis.
All prescription medicines supplied by Pharmacy Weight Loss Loughborough require a valid prescription issued by a qualified, registered prescriber. Our prescribing team reviews every consultation before any medication is approved or dispensed.
By submitting a health questionnaire, you confirm that all information provided is accurate, complete, and truthful. Providing false or misleading information may result in treatment that is clinically inappropriate and could be harmful. We accept no liability for adverse outcomes arising from inaccurate information submitted by the patient.
We reserve the right to request additional information, decline a prescription request, or refer you to your GP at our clinical discretion.
Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.
Prices displayed on our website include VAT where applicable. Pharmacy Weight Loss Loughborough reserves the right to amend pricing at any time. The price applicable to your order is that shown at the time of purchase.
We do not store payment card details. All card processing is handled by our secure third-party payment provider.
Once your consultation has been reviewed and your prescription approved by our pharmacist, your medication will be dispatched within 1 working day. Deliveries are fulfilled via a tracked, discreet postal service.
Delivery timescales are estimates and may be affected by circumstances beyond our control, including courier delays or adverse weather. We do not accept liability for delays caused by third-party carriers once the package has been dispatched.
It is your responsibility to ensure your delivery address is correct at the time of order. We cannot be held responsible for non-delivery resulting from an incorrect address provided by the customer.
You may cancel your order before your prescription has been approved and dispensed. To request a cancellation, please contact us as soon as possible via our website or email.
Once a prescription has been dispensed, we are unable to accept returns or issue refunds for prescription-only medicines, in accordance with UK pharmacy regulations and consumer legislation applicable to medicinal products. This does not affect your statutory rights.
If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will work to resolve the issue promptly.
The information and services provided by Pharmacy Weight Loss Loughborough are intended to complement, not replace, advice from your GP or primary healthcare provider. Our services do not constitute an emergency medical service. If you are experiencing a medical emergency, call 999 or attend your nearest A&E immediately.
Weight loss medications carry risks and potential side effects. You will be provided with full product information and patient leaflets with your order. It is your responsibility to read this information carefully.
We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely to provide and improve our clinical services. We will never sell your data to third parties.
We aim to respond to all data-related enquiries, including subject access requests, within 48 hours. Full details are available in our Privacy Policy.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms of Service, please contact Pharmacy Weight Loss Loughborough through our website. We are committed to resolving any concerns promptly and professionally.